Data privacy statement

1. Data protection at a glance

General information

The following information provides an easy overview of what happens with your personal data when you visit our website. Personal data are all data with which you can be personally identified. Detailed information on the topic of data protection can be found in our data privacy statement listed under this text.

Data capture on our website

Who is responsible for data capture on this website?

Data processing on this website is performed by the website operator. The website operator’s contact data can be found in the company details and legal notice of this website.

How do we capture your data?

Your data are firstly collected in that you notify us of them. These can be e.g. data that you enter in a contact form.

Other data are automatically captured by our IT systems when you visit the website. These are primarily technical data (e.g. Internet browser, operating system or time when the page was called up). These data are captured automatically as soon as you enter our website.

What do we use your data for?

Some of the data are collected in order to guarantee error-free provision of the website. Other data can be used to analyse your user behaviour.

What rights do you have with regard to your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your saved personal data. You also have the right to demand the rectification, blocking or deletion of these data. You can contact us at any time at the address indicated in the company details and legal notice regarding this and other questions on the topic of data protection. You also have a right to appeal to the responsible supervisory authority.

Analysis tools and tools of third-party providers

Your surfing behaviour can be statistically analysed during your visit to our website. This is done primarily with cookies and with so-called analysis programs. Your surfing behaviour is normally analysed in anonymous form; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following data privacy statement.

You can object to this analysis. We will inform you about the possibilities to object in this data privacy statement.

2. General information and mandatory 

Information regarding data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations as well as this data privacy statement.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This data privacy statement explains what data we collect and what these are used for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the Internet (e.g. during communication by e-mail) can have security gaps. Seamless protection of data against access by third parties is not possible.

Note regarding the controller

The controller for data processing on this website is: Regionale Kliniken:

Regionale Kliniken Holding RKH GmbH
Posilipostraße 4
71640 Ludwigsburg, Germany

Telephone: 07141-99-90
E-Mail: info.rkh@rkh-kliniken.de

The controller is the natural or legal person who decides alone or jointly with others regarding the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing transactions are only possible with your explicit consent. You can revoke consent that you have given at any time. An informal notification by e-mail to us is sufficient for this. The lawfulness of the data processing carried out up until the revocation remains unaffected by the revocation.

Right to appeal to the responsible supervisory authority

In the event of breaches under data protection law, the data subject has a right to appeal to the responsible supervisory authority. The responsible supervisory authority in data protection law issues is the State Data Protection Officer of the federal state in which our company has its registered office. A list of the data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data that we process in automated form on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a conventional, machine-readable format. If you request the direct transfer of the data to another controller, this is done only where technically feasible.

SSL or TLS encryption

For security reasons and to protect the communication of confidential content such as orders or enquiries that you send to us as the operator of the site, this site uses SSL or TLS encryption. You can recognise an encrypted connection in that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data that you communicate to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the valid statutory provisions, you have the right at any time to free-of-charge information about the personal data saved about you, their origin and recipient and the purpose of the data processing as well as, where applicable, a right to rectification, blocking or deletion of these data. You can contact us at any time at the address indicated in the company details and legal notice regarding this and other questions on the topic of personal data.

Objection to advertising mails

The usage of contact data published within the framework of the company details and legal notice obligation for the sending of advertising and information materials which have not been explicitly requested is hereby rejected. The operators of the sites explicitly reserve legal steps in the event of unsolicited sending of advertising information, for instance through spam e-mails.

3. Data Protection Officer

Data protection officer stipulated by law

We have appointed a data protection officer for our company. 

Regionale Kliniken Holding RKH GmbH
Posilipostraße 4
71640 Ludwigsburg, Germany

Telephone: 07251-708-57023
E-mail: info.datenschutz@rkh-kliniken.de

4. Data capture on our website 

Cookies

The Internet pages use so-called cookies in certain places. Cookies do not cause any damage to your computer and do not contain any viruses. Cookies serve to make our services more user-friendly, effective and secure. Cookies are small text files that are placed on your computer and saved by your browser.

Most of the cookies used by us are so-called “session cookies”. These are automatically deleted after the end of your visit. Other cookies remain saved on your terminal device until you delete them. These cookies make it possible for us to recognise your browser when you visit our website again.

You can set up your browser so that you are informed about the setting of cookies and only permit cookies in individual cases, exclude the acceptance of cookies in certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are necessary for the implementation of the electronic communication process or to provide certain functions required by you (e.g. shopping trolley function) are saved on the basis of Art. 6 Para. 1 Letter f GDPR. The website operator has a legitimate interest in the saving of cookies for the technically impeccable and optimised provision of its services.

If other cookies (e.g. cookies for the analysis of your surfing behaviour) are saved, these will be handled separately in this data privacy statement.

Server log files

The provider of the sites automatically collects and saves information in so-called server log files that your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be merged with other data sources.

The basis for data processing is Art. 6 Para. 1 Letter f GDPR, which permits the processing of data to fulfil a contract or pre-contractual measures.

Contact form

If you send us requests using the contact form, your information from the request form including the contact data indicated by you will be saved at our company for the purpose of handling the request and in the event that we have any follow-up questions. We do not forward these data without your consent.

The data entered in the contact form are thus processed solely on the basis of your consent (Art. 6 Para. 1 Letter a GDPR). You can revoke this consent at any time. An informal notification by e-mail to us is sufficient for this. The lawfulness of the data processing transactions carried out up until the revocation remains unaffected by the revocation.

The data entered by you in the contact form remain at our company until you request deletion, you revoke your consent to the saving of these data or the purpose for saving the data lapses (e.g. after completed handling of your request). Mandatory statutory provisions, in particular retention periods, remain unaffected.

Registration on this website

You can register on our website in order to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject registration.

For important changes, for instance regarding the scope of the offer or changes that are technically necessary, we use the e-mail address provided during registration in order to inform you of these.

The data entered during registration are processed on the basis of your consent (Art. 6 Para. 1 Letter a GDPR). You can revoke consent that you have given at any time. An informal notification by e-mail to us is sufficient for this. The lawfulness of the data processing already carried out remains unaffected by the revocation.

The data recorded during the registration will be saved by us for as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.

Comment function on this website

For the comment function on this site, in addition to your comment, the site will also save information about the time when the comment was created, your e-mail address and, if you do not post in anonymous form, the user name chosen by you.

Saving of the IP addresses

Our comment function saves the IP addresses of the users who write comments. As we do not check comments on our site before activation, we require these data in order to be able to take legal action against the author in the event of breaches of the law such as insults or propaganda.

Retention duration of the comments

The comments and the associated data (e.g. IP address) are saved and remain on the website until the commented content has been deleted in full or the comments have to be deleted for legal reasons (e.g. offensive comments).

Legal basis

Comments are saved on the basis of your consent (Art. 6 Para. 1 Letter a GDPR). You can revoke consent that you have given at any time. An informal notification by e-mail to us is sufficient for this. The lawfulness of the data processing transactions already carried out remains unaffected by the revocation.

5. Analysis tools and Google

Analytics advertising

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are saved on your computer and that permit an analysis of your usage of the website. The information generated by the cookie about your usage of this website is usually transferred to a Google server in the US and saved there.

Google Analytics cookies are saved on the basis of your consent (Art. 6 Para. 1 Letter f GDPR). The website operator has a legitimate interest in the analysis of user behaviour in order to optimise its web presence as well as its advertising.

IP anonymisation

We have activated the IP anonymisation function on this website. Your IP address is thus truncated by Google within the Member States of the European Union or in other signatory states to the Agreement on the European Economic Area before it is communicated to the US. Only in exceptional cases is the full IP address transferred to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information in order to analyse your usage of the website, in order to compile reports on the website activities and in order to provide further services associated with website usage and Internet usage towards the website operator. The IP address communicated within the framework of Google Analytics is not merged with other data from Google.

Browser plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the capture of the data generated by the cookie and relating to your usage of the website (including your IP address) by Google and the processing of these data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data capture

You can prevent the capture of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set which prevents the recording of your data during future visits to this website: Google Analytics deaktivieren.

More information on the handling of user data by Google Analytics can be found in Google’s data privacy statement: https://support.google.com/analytics/answer/6004245?hl=de.

Contract data processing

We have concluded a contract for contract data processing with Google and fully implement the strict specifications of the German data protection authorities when using Google Analytics.

Demographic characteristics at Google Analytics

This website uses the “demographic characteristics” feature of Google Analytics. Reports can thus be created that contain statements on age, gender and interests of visitors to the site. These data originate from interest-based advertising by Google and from visitor data from third-party providers. These data cannot be assigned to any particular person. You can deactivate this function at any time via the display settings in your Google account or generally prohibit the recording of your data by Google Analytics as shown in the point “Objection to data capture”.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA aims to check whether the input of data on our websites (e.g. in a contact form) is done by a person or by an automated program. For this purpose, reCAPTCHA analyses the behaviour of the website visitor based on various features. This analysis commences automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA analyses various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data captured during analysis are forwarded to Google.

The reCAPTCHA analyses run entirely in the background. It is not pointed out to website visitors that an analysis is taking place.

The data are processed on the basis of Art. 6 Para. 1 Letter f GDPR. The website operator has a legitimate interest in protecting its web services from misuse in the form of automated spying and from SPAM.

Further information on Google reCAPTCHA and on Google’s data privacy statement can be found at the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

6. Plugins and tools

YouTube

Our website uses plugins of the site YouTube operated by Google. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our pages that has a YouTube plugin, a connection is established to the servers of YouTube. In the process, the YouTube server is informed which of our pages you have visited.

If you are logged in to your YouTube account, you make it possible for YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

The usage of YouTube is done in the interest of a uniform and appealing depiction of our online services. This constitutes a legitimate interest pursuant to Art. 6 Para. 1 Letter f of the GDPR.

Further information on the handling of user data can be found in YouTube’s data privacy statement at: https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

For the uniform depiction of fonts, this site uses so-called web fonts that are provided by Google. When a site is called up, your browser calls up the required web fonts in your browser cache in order to correctly display texts and fonts.

For this purpose, the browser used by you must establish a connection to the servers of Google. As a result, Google gains knowledge of the fact that our website has been called up via your IP address. The usage of Google Web Fonts is done in the interest of a uniform and appealing depiction of our online services. This constitutes a legitimate interest pursuant to Art. 6 Para. 1 Letter f of the GDPR.

If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s data privacy statement: https://www.google.com/policies/privacy/.

Google Maps

This site uses the map service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

It is necessary to store your IP address to use the functions of Google Maps. This information is usually transferred to a Google server in the US and saved there. The provider of this site does not have any influence over this data transmission.

Google Maps is used in the interest of an appealing depiction of our online services and to make the locations indicated by us on the website easier to find. This constitutes a legitimate interest pursuant to Art. 6 Para. 1 Letter f of the GDPR.

More information on the handling of user data can be found in Google’s data privacy statement: https://www.google.de/intl/de/policies/privacy/.

Yumpu

Yumpu is used to make the content of pdf files freely accessible to all as a so-called flip catalogue; content is shown in easily readable form in the web browser, without pdf files having to be loaded.

To execute the service, your web browser calls up the content directly from Yumpu. In the process, as when any website is called up, Yumpu receives your IP address and information about your web browser, the operating system, data and time of the retrieval as well as the so-called referrer data (de.wikipedia.org/wiki/Referrer), provided the referrer data are not concealed by your browser.

According to our knowledge, user data are used by Yumpu solely for the purposes of displaying the flip catalogue. Further information can be found in Yumpu’s data privacy statement at www.yumpu.com/de/info/privacy_policy.

According to our knowledge, Yumpu usually processes personal data in Ireland. Yumpu takes appropriate measures and offers guarantees on data protection if processing is carried out in another country. Switzerland is recognised by the European Commission as being a country with an appropriate level of data protection. The adequacy decision by the European Commission permits the communication of personal data from the EU without further protective measures. Further information on this can be found at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_de

Objection to data capture

Objection to data capture You can prevent the capture of your data by Google Analytics by clicking on the following link. An opt-out cookie is set which prevents the recording of your data during future visits to this website:

Deactivate Google Analytics